Freeware HelpDesk CentreDesk Group download

Economic, multi-user help desk applications that are simple

"Economic, multi-user help desk applications that are simple"
dovnload.co.uk Editor: CentreDesk, free multi user help desk solution. A group of four CentreDesk Help Desk, this affordable and easy to use
Core elements:
Fast, easy call to assign all the action on the track with easy call tracking.
Easily log logs to technicians
Time Tracking () calculates holidays and working days and shows the current status and long-flagged
Quotations for these records is waiting for a response, or workshop, or are waiting for the parts are automatically set to "Hold On"
Security only be viewed by them assigned to individual technicians provide daily.
Provides a flexible workflow.
Customers are informed in a progress report to the errors, shall be sent by e-mail to confirm:

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This problem has been logged and information
Concise Sözler (approved or Rejected)
Invoicing (a cancellation fee option) and the mass e-mail facilities are included.
Billing Summary
input completion

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SLA Contract bids and invoices for labor costs, so that each client and category. do not have to remember the different rates
fully functional Parts inventory is automatic <br>

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Falling between the cracks will prevent the solution CentreDesk logs tools needed to provide support and attention to detail, makes available to maintain good relations with customers. Now you can download free 3.2.2 Freeware HelpDesk CentreDesk Group.